Fruithoflaan 28
2960 Brecht
België
Info@plaatvis.be
Personal data that we process
Plaatvis processes your personal data because you use our services and / or because you provide them to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- Address
- Telephone number
- E-mail address
- Bank account number (When choosing the payment of transfer)
- Orders
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
This data is stored on our own secure server, which is maintained by TheShopBuilders.De customer is responsible for keeping his login details confidential and the use of his password. Your password is stored encrypted, so Plaatvis does not have access to your password.
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@plaatvis.be we will delete this information.
For what purpose and on what basis we process personal data
Plaatvis processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter (If you have subscribed for this)
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary in connection with the order
- Inform you about changes to our services and products
- Offer you the opportunity to create an account
- To deliver goods and services to you
- Plaatvis also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
How long we keep personal data
Plaatvis does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. If you do not place an order with us for more than 7 years, the personal data will be deleted.
Sharing personal data with third parties
Plaatvis does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We work together with the following companies:
TheShopBuilders: Our webshop is developed with software from TheShopBuilders. Personal data that you make available to us for the purpose of our services will be shared with this party. TheShopBuilers has access to your data to offer us (technical) support. Our business email (info@plaatvis.be) and newsletters also fall under this. All confirmation emails you receive from our website and web forms are sent via the servers of TheShopBuilders. TheShopBuilders will never use your data for its own purposes.
Mollie: To handle a (part of) the payments in our webshop, we use mollie's platform. Mollie processes your name, IP address, internet browser and device type and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data.
MyParcel and Sendcloud: If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel and Sendcloud to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with MyParcel and Sendcloud. They only use this data for the purpose of executing the agreement. Since DPD, PostNL and Bpost carry out the shipments, this data is also made available to these parties.
Gmail: We also use Gmail for sending emails. Gmail will never use your name and email address for its own purposes.
Trustpilot: We collect reviews via trustpilot's platform. If you leave a review via Trustpilot, you are obliged to provide your name and e-mail address.
Cookies, or similar techniques, that we use
Plaatvis only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. It also allows us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.
Which cookies does Plaatvis use
Name: PHPSESSID
Term : Until when the browsing session ends.
Purpose: Used to establish a visitor session and to pass on status data via a temporary cookie, which is often named as a session cookie.
Name: _ga Term: 2 years
Purpose: Used by google analytics. Used to calculate visitor, session, and campaign data for site analysis reports.
Name: _gat_gtag_UA_180673940_1
Term: 1 minute
Purpose: is used by google analytics to distinguish unique users by assigning them a randomly generated number as customer identification.
Name: _gid
Term: 24 hours
Purpose: Used by google analytics to store and count page views.
Name: Currency
Term: 48 hours
Purpose: displays the currency to the website.
Name: is_mobile
Term: 1 week
Purpose: Detects on what kind of device you use the site and adapts to the mobile version of the website where necessary.
Name: is_touch
Term: 1 week
Purpose: Detects if the controls that are used are touch so that the website can adapt for optimal use.
Name: language
Term: expires immediately
Purpose: displays the language to the website
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Plaatvis and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@plaatvis.be To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within 3 working days. Plaatvis would also like to point out that you have the opportunity to file a complaint with the national supervisory authority.
How we protect personal data
Plaatvis takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@plaatvis.be
This page was last modified on 31/10/2023
